Fri, 08 Aug 2008
Happy Birthday Telstra Bigpond! // at 18:00
What a pathetic joke. There's a problem with my Bigpond account and the online billing.
- I can see my bills online
- if I hit the "email" button to try and email any bill to myself I generate an internal error on the http://my.bigpond.com/ website.
Lodged the problem report with them exactly one year ago today, called several times during August 2007 and was told nothing helpful, then two months later had finally got it escalated and then was told I could not call them but had to go away and wait and they would call me when it is fixed!
Well a year has passed and it still doesn't bloody work!
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