Tue, 16 Mar 2010

Canon E18 error strikes again // at 20:00

< Tomato festival, day 1 | MAIN | Fish in a barrel >

Went to turn on the IXUS 700 this evening to take a picture of Cam running around building towers in the kitchen and there was that horrible grinding noise from the plastic gears in the lens, three or four high pitched beeps and the dreaded message on the screen “E18”.


That'd be the error that seems to plague the IXUS cameras. The error that Canon refuses to acknowledge. The error the the Australian staff “had never heard of”. The error that my first IXUS700 thankfully got while under warranty and was replaced. The error that almost seems to inspire thoughts of products “not of merchantable quality” and “defective design.”

I guess I've had a reasonable run out of the camera, but I see no reason why I should have to spend big money because the bloody thing broke due to a fault that Canon built into them.

A bit of hunting around shows that the first one lasted from 2005-Jun-09 to 2006-Jan-03 — just on six months — then expired. The replacement took over two months to turn up, but I've been using it from 2006-Mar-06 up until last weekend — somewhere just over 4000 photos, it claims to be up to 4318, but has done some odd jumps when I've moved the memory card from a video camera back to the IXUS700.

Tomorrow I find out how much they want to repair an almost perfectly good camera that for four years has done almost everything I want. Sure, I'd prefer better macros and a better zoom, but anything else and I'd be giving up the convenience factor and the pocketability of the IXUS.



2010-Apr-07: Only three calendar weeks and I've got my camera back — a big improvement on my previous experience of Canon service. Newly repaired and hopefully good for another four years' use!
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