Hmm, an easy to use camera. An EASYSHARE ™ camera. A camera purchased partly on the premise that it can be plugged straight into its printer and needs no computer. The new owner opens the box, there is no manual, three CDs and a single sheet of paper fall out. The manual is on a CD in an Adobe PDF file, the sheet of paper states in big letters that he must install the software before using the camera. The by now slightly annoyed new owner decides to install the software — in order to see what he needs to do to use his camera and printer that need no computer. The software won’t install, it complains that Windows XP is a version of Windows that is not supported by that software, spits out a Kodak error code and tells him to contact Kodak technical support.

Ten out of ten Mr Kodak!