Its been now, and two since my it must be time for another call to Canon. I’d really like to get my IXUS 700 back before I go away on holiday at the end of the month! 13 13 83, 3, 1, All our operators are busy, please stand by…” A long wait since I’ve foolishly called up at lunch time, then a friendly, helpful Canon person on the phone. She’s friendly and helpful, but “I’ve got no idea why it isn’t repaired yet. Someone will call you within three working days.”