I’m starting to think that getting Microsoft Vista on the new laptop was a mistake… It seems so slow! I know darned well it isn’t the hardware…

Oh, and then there’s the “service” from Telstra BigPond… It seems that despite Vista having been available in development for almost two years and publicly available for two months, they don’t support it yet, or not in any information on their websites!

After half an hour yesterday of poking around with various wireless connection panels on Vista I gave up and plugged a piece of UTP in and set up a wired connection, then tried calling the technical support to ask how to get the wireless laptop to talk to the wireless router across less than a metre of desk space. Twenty minutes on hold and a very brief conversation, it seems that the special “Vista team” will have to call me back with this information. In response to my “When can I expect their call?” it was a “Oh quite quickly, should be as soon as they receive this email.”

Well, its nearly 24 hours later and there’s been no call so I’ve lodged the enquiry via their web form, ah, but there’s problems with that since it appears that http://www.bigpond.com/ will only work with IE — something in there just won’t work with Firefox on either Linux or Windows.

At least I’ve received a response, albeit just the automated one giving me a reference number [Reference Number:070411-004681] …

I do not want to plug the special BigPond USB wifi key into the laptop, I do not want to plug the lumping great BigPond wifi PC-card into the laptop, I simply want to connect the wireless laptop to the wireless router, is that too much to ask?