Called in at at 9 am to Kay & Burton to drop off the along with a problem report stating that it doesn’t work, that a new battery didn’t help, and that since the side gate has been broken – and reported – since January I can’t get into the garage. The girl on the desk reads this then asks me to try a new battery! I point to the line stating “A new battery didn’t help” and she promises to get the maintenance manager to look at it.
Peter – Kay & Burton Maintenance Manager – phones to tell me that the remote controls are out of stock and so a new one has to be ordered in, it will take two or three days. He asks “can I work around that”. I point out that I don’t seem to have any option since I can’t get into the garage at all. He also says that the state of the garage side door is not good enough and that he will chase it up with the Body Corporate.
