## Canon saga @ Adrian Tritschler · Wednesday, Jun 22, 2005 · 1 minute read · Update at Jun 22, 2005 ·

“Where’s my camera? Is it repaired? How much will it cost?” I asked . Today I receive a voice mail message stating that they will endeavour to repair it next week. That is all. I call back to ask how much and get told that the help line can’t help me — the help line has to email the technical support line who might be able to help me. She did tell me that I would be quoted the price of the repair prior to the repair being performed.

Weee, Canon called me back. Apparently the camera has been booked in to be repaired, there was no requirement for them to call me with a quote first — somehow that got lost in the twenty-minute form-filling exercise when I brought it in and asked how much it would cost a month ago When I asked, I was given a verbal quote of approximately $150-$155 — pretty much what a whole second-hand IXUS 300 costs! They have now put a hold on the repair pending a written quote being prepared and sent to me.

# …The Owner

There’s not much more I can add to who I am.

# …The Site

I experiment. I play. I write and I take pictures. Some of the site is organised around topics, other parts are organized by date, then there’s always the cross-references between them.

Long ago it started as a learning experiment with a few static HTML pages, then I added a bit of server-side includes and some very ugly PHP. A hand-built journal/blog on top of that PHP, then a few experiments in moving to various static publishing systems. I’ve never wanted a database-based blogging engine, so over the years I’ve tried php, nanoblogger, emacs-muse, silkpage and docbook before settling on emacs org-mode for writing and jekyll for publishing. But the itch remained… I never really liked jekyll and the ruby underneath always seemed so much black magic. So now the latest incarnation is org-mode and hugo.