A courier arrived this morning and brought me a shiny new replacement Edge 305 GPS to replace the one that broke back in .
At one month and one day Garmin are twice as responsive as Canon for repairs — last ’s warranty headache — but I’m still not really impressed that it takes that long for them to send a replacement unit, I would have thought they would keep them in stock. Apparently not, I was told that they order them in when a faulty one comes in for repair. I’ll be keeping track of the dates since I’m fairly sure that Australian law says I get my warranty period extended if I’m without it for more than a week. Here’s hoping I don’t need the warranty though!
All excited at the new arrival, I powered it on, got it synchronised with the satellites, then put it in my pocket and rode to work — no replacement mounting bracket was sent. Unfortunately I was too excited, forgetting that unlike a normal bike speedometer I was supposed to press the Start button, so when I got to work I discovered that I had travelled exactly zero (duh!) miles (ugh!). At least I’ve set it up now so that it reads in metric like the rest of the civilised world.
Another phone call to GME and I can get a replacement bracket, but I have to post in the damaged one. They’ll also find out if I can buy a third one to put on the third bicycle….
Updates
: Posted off the broken mounting bracket to GME in Dandenong South to be replaced, and asked whether I can get a third bracket for the third bike. Australia Post charged $3.85 for the tiny little plastic bracket since it is too thick to fit through the letter sorter!
: Called up GME to politely enquire what has happened to the bracket. Seems that it had been buried somewhere with their returns. New brackets can be bought as “MKT64” for $20 from any seller of the Edge 305, the replacement broken one will be posted to me today.
