Tada! A card appears in the mailbox, “Your water meter has been exchanged”. Well how about that, amazing!
Now let me see, I first rang South East Water on but they didn’t seem to do anything until six months later when I got the “Call re. your recent enquiry” letter on then when I rang to make the booking for a meter replacement had the — “When will they come?” “Dunno, but the plumber will ring first”, “OK, when will they ring?”, “Dunno” — phone conversation.
I guess I should be happy that at least they finally did replace the broken meter, and they did it without me having to make yet another phone call to the disinterested “dunno” woman.