Ground Effect make some nice bike gear, I’ve never had a problem with them before, but I was extremely nervous the first time I ordered anything from overseas. Never had a problem with the items being delivered, but two weeks ago I lodged an order, they claim it was shipped on the 2nd, but the parcel has vanished. Damn! $90 out of pocket unless someone can find the item. Of course they only ship it normal mail, so there’s no receipts or consignment numbers. The mail room at work can’t help and have referred me to Australia Post, Australia Post can’t help and have referred me back to the sender, I now have to wait and see whether Ground Effect can get anywhere with the New Zealand post office…

Update: Ground Effect shipped me a replacement free of charge, and despite Australia Post leaving it dumped on the footpath at home, I received it at home on the .