Customer Friendly…
Four days filling in a “missing part” report on the Lego website, the offending item turned up in a little post bag all of its own. A most impressive turn around!
Non-Customer Friendly…
Not so easy was a last minute attempt to book some tickets for the Taikoz show on Friday. I called up the Alexander theatre on the phone and started to book two tickets, we got all the way through to the “how do you want to pay? when the guy on the other end says “There’s a $4 charge for booking over the phone, but if you’re on campus, you can come here and book in person… Scrap one partial booking, a ten minute walk across campus, rebook in person! Not much effort for me, but double the paperwork for the theatre!
Then more bizarre buracratic bumblings. Its phone bill time and I’d forgotten the fun and games with credit cards being accepted through one channel — the 1-300 phone number — but not through the online BPay system.
