Sadly, although a GPS can tell where it is, it can’t tell you where it is if you haven’t got it… Stupidly I think I left mine lying on the ground next to the bike when I was leaving work one day this week. The usual routine is to walk outside, turn on the Edge, place the Edge on the top of the sign next to the bike, unlock the bike, put on my helmet and gloves, pick up the Edge and ride off.
Now that definitely leaves a bad taste in the mouth Mr Garmin.
You purchase a GPS in good faith, one that comes with a 12 month warranty and so when it breaks you send it back to be repaired. You can’t send it to Garmin since they don’t have a presence in Australia, instead you have to send it to GME, who are the “sole repair and distribution centre.”
When it comes back you assume that the replacement one has a warranty, then nine or ten months later that one breaks too… that’s when you discover that according to GME “they’re not real reliable,” but since its a repair unit it only has a 3 month warranty and it’ll cost you $209 to have your unrepairable GPS replaced!
I’d love to believe that Garmin’s Edge 305 is a great piece of equipment, but unfortunately my experiences with the device — two so far — have left me unconvinced.
From day one it has been subject to battery draining hangs if you don’t switch it off and disconnect it from the PC in precisely the right order, and even then sometimes it’ll just hang. You get into the habit of switching off, unplugging, then switching it back on briefly just to check.
Seems that May is bike month in America, not only that, but in Motionbased’s blog I get a mention as one of the two runners up for logging the most number of “commute” bike rides for the year. Hardly record breaking distances with my 5km ride, but there would have been another month’s worth of entries if the Edge 305 hadn’t been off being repaired for all of January!
Interesting that the second, wamble, and third, ajft (me), are both Australian, while number one, mallfellow is in the US.
A courier arrived this morning and brought me a shiny new replacement Edge 305 GPS to replace the one that broke back in January.
At one month and one day Garmin are twice as responsive as Canon for repairs — last year’s warranty headache — but I’m still not really impressed that it takes that long for them to send a replacement unit, I would have thought they would keep them in stock.
Bugger, bugger, bugger; an expensive speed hump Ouch! I’ve never felt really happy with the way that the Edge clipped into its mounting bracket, the bracket always seemed a little too flimsy and the unit a little too heavy…. Well today it proved me right, coming into the Uni. I hit the speedhump and it flew out of the bracket, hit the deck and shattered the display. Hunted around and found that GME Electrophone is the local agent for Garmin repairs, so gave them a call (+61.
End of the day, a hot windy day. All manner of nagging small items lurk in the background to annoy me.
I’ve nearly got Muse and Blosxom to where I could change over to them, except for the odd double-publishing problem – and I don’t know whether it’s a bug or operator error. The Edge305 GPS hung this afternoon, first time in months. Maybe I left it plugged into the USB cable when I rebooted the PC, that always seemed to kill it when it was new and running its older software.
After only a week, another update from Garmin for the Edge305, Software Version: 2.70 and GPS: 2.60, up from 2.60 and 2.40 respectively. Fingers crossed, but I haven’t had the device hang or flatten the battery overnight since the last upgrade….
Musing on the methods of software updates under Windows. Seems that the assorted linuxes are well ahead here; Debian’s apt-get upgrade, SuSE’s rug update, not just the operating system but application packages too.
Windows has Windows Update, but every other application has its own mechanism — perhaps. Monitor the mailing lists, read the web page, click “check for update” in the application….
Today’s updates were for the Edge 305, GPS firmware update to 2.
After the problems I’ve had in the week I’ve so far owned my Edge 305 I hunted around and found who are the local (ie Australian) support.
Telephoned GME and they didn’t sound at all helpful, “Its a new device and we’ve only had them for a while, send it in and we’ll have a look at it.”
A few minutes later I found out that a newer release of the software is available, so I’ve updated it from version 2.
Yesterday’s suspicions confirmed — at least partially. Browsing through the user forums for the Garmin Edge shows that quite a few people have managed to either permanently or temporarily kill their devices. Also found useful things such as how to perform a hard or soft reset — information that seems to be missing from the manual. In fact the manual contains no fault-finding information of any kind!
Purchased Thursday, arrived Friday, broken Saturday! Saturday morning I plugged the Edge into the laptop and turned it on, it fired up the Garmin software, declared that there was no data to download (so I guess I didn’t record anything on the ride home yesterday) and then powered it off.
After that I found I couldn’t switch it on at all, and plugging it in to the laptop results in a Windows message telling me that the device is faulty and needs to be either unplugged and plugged back in, or replaced.
Garmin Edge 305, then 705, now 820 I had a Garmin Edge 305, but it fell off the bike and broke.
Then I had a replacement Garmin Edge 305, but I managed to lose it or get it stolen.
Then I replaced it with a Garmin Edge 705… until the buttons failed… but I found a FOAF to repair them and I still have it.
Then the Edge 705 fell of the bike and was run over by four cars and broke… so I sent it to Garmin for an out-of-warranty repair.
I experiment. I play. I write and I take pictures. Some of the site is organised around topics, other parts are organized by date, then there’s always the cross-references between them.
Long ago it started as a learning experiment with a few static HTML pages, then I added a bit of server-side includes and some very ugly PHP. A hand-built journal/blog on top of that PHP, then a few experiments in moving to various static publishing systems. I’ve never wanted a database-based blogging engine, so over the years I’ve tried php, nanoblogger, emacs-muse, silkpage and docbook before settling on emacs org-mode for writing and jekyll for publishing. But the itch remained… I never really liked jekyll and the ruby underneath always seemed so much black magic. So now the latest incarnation is org-mode and hugo.